Mojacar Homes & Villas - , Almería

Paco P.

Servicio fatal, recomiendo no usar ninguno de sus servicios.
Nos encontramos una persona dentro de la casa el día que teníamos la entrada.
Una vez se fue, tuvimos que realizar nosotros mismos la limpieza.
En ningún momento nos cogieron el teléfono, ni contestaron los wasap.
Solo se ponen en contacto para darte las instrucciones de forma automática.
Total dejadez.
A día de hoy tras un mes intentando hablar con ellos , Vía wasap, teléfono, Booking no hemos recibido ninguna respuesta.
Desaconsejado totalmente.

marisol D. R.

Muy mal servicio, intente reservar una vivienda para verano, les mande muchos wassap, llamadas y nadie me contesto.no me fiaría de esta agencia

Mitch P.

As a property owner this this is the worst rental company I have ever dealt with. The original owners of the business were great but this was sold to a woman that had no clue how to run a business. She does not respond to emails or messages which makes communication impossible and would happily spend your money on items without asking and only finding out months after. With the laundry and cleaning costs doubling in the period that she was running it and only finding out when you actually get some sort of statement. We have had laundry left damp in the property for 2 weeks after a clients left. You would get no updates on bookings or costings and trying to get a payment for the use of your property is painful... I tried multiple times after a summer of rentals and took five months after a Christmas booking to get paid and now still waiting for payments from a beginning of May 24 booking. Clients trying to get their deposits back takes ages.. Tells lies after lies from I lost my phone, to I'm ill to I'm on holiday... just an absolute joke as a business ... Avoid at all costs

Sarah F.

Excellent customer service, nothing is too small a job. Quick responses, has done repairs before even told me that something has broken. Been so pleased with their “can do” attitude. Already had customers say how fantastic they were during their holiday. Wouldn’t hesitate to recommend 👍🏻

James T.

It didn't seem like a professional woman with no experience in trying to explain basic things, as if I had never used such services. A waste of time!!!! Even the woman's dumb smile didn't save the situation. They don’t have Spanish speaking staff

Clive T.

Jon H.